FAQs

You can make an enquiry for registration by complete a form online and we can get in touch or you can contact us by telephone or email. At present we are not accepting new NHS patients for routine care, only for emergencies, please see our Covid-19 page.

Please contact the practice by email or telephone if you wish to make an appointment on 01707 263270.

Prearranged private appointments can be made outside of our usual working hours, please email or call in to enquire.

Please call us or email us as soon as you are aware you can no longer attend the appointment made. We require 24 hours notice for NHS appointments and 48 hour cancellation for private appointments. Cancellation and Failed to Attend Policy applies. 

Please call us or email us as soon as you are aware you cannot attend the appointment and reception will do their best to rearrange your appointment to a more convenient time for you. Late cancellation policy applies.

On the NHS you can be asked to pay for treatment before it commences. Your dentist will decide when the fees need to be taken.

Your dentist will decide when the fees need to be taken. Full prepayment may be required for certain treatments and prearranged appointments. Penalties will apply for missed private or independent treatment appointments.

Payment will be taken at time of booking. Penalties will apply for missed appointments and short notice cancellation of appointments within 48 hours. 

All treatment that is clinically necessary treatment to keep your mouth, teeth and gums healthy and free of pain. Decisions about which treatment is appropriate will be based on a clinical assessment and clinical judgement.

Your dentist will also discuss with you alternative private and independent options, the costs and the risks and benefits of each.

The dentist will discuss with you any private cosmetic options available, the costs and the risks and benefits of each. Ask your dentist if you have any other further queries regarding any cosmetic treatment you would like.